Know what you will receive and how you can use it before purchasing digital content.
Before ordering
Check the description, file format, language and device or software requirements. Ask before purchasing if a detail affects your decision.
Delivery
Check the delivery method and timing specified for the product. Do not assume every product includes an instant download or automatic delivery.
Usage rights
Read the licence where provided. Purchasing a file does not by itself establish permission to resell, redistribute or use it commercially.
After ordering
Keep your order confirmation and check the stated delivery channel. If you cannot access the content, contact us with the order number, product name and issue. Do not share passwords.
Refund questions
Ask about product terms before purchasing, and contact us if you have a delivery or content issue.